Privacy Policy

Effective Date: July 3, 2025

At 10XInbox, your privacy is fundamental to everything we do. This Privacy Policy explains how we collect, use, protect, and handle your information when you use our email analytics service that connects to your Gmail account.

1. Information We Collect

Email Metadata

  • Subject lines and timestamps
  • Sender and recipient information
  • Email thread and label data
  • Read/unread status and importance markers

We do not read, access, or store the actual body content of your emails.

Account Information

  • Gmail address and basic Google profile information
  • Authentication tokens (stored securely)
  • Usage preferences and settings

Technical Information

  • Browser type and version
  • Device information and operating system
  • IP address and general location
  • Service usage analytics

2. How We Use Your Information

Core Service Functionality

  • Generate email productivity analytics and insights
  • Create personalized dashboards and reports
  • Track email response times and patterns
  • Provide sender and recipient analysis

Service Improvement

  • Analyze usage patterns to enhance our features
  • Troubleshoot technical issues and improve performance
  • Develop new analytics capabilities

We never sell, rent, or share your personal data with third parties for marketing purposes.

3. Data Security and Storage

Security Measures

  • Industry-standard encryption for data in transit and at rest
  • OAuth2 authentication with Google for secure access
  • Regular security audits and monitoring
  • Restricted access to authorized personnel only

Data Processing Partners

  • Google: OAuth authentication and Gmail API access
  • Supabase: Secure database storage and user management

All partners adhere to strict data protection standards and privacy regulations.

4. Data Sharing and Disclosure

We do not sell or rent your personal information. We may share your information only in these limited circumstances:

  • Service Providers: With trusted partners (Google, Supabase) necessary to operate our service
  • Legal Requirements: When required by law, court order, or government request
  • Business Transfer: In the event of a merger, acquisition, or sale of assets (with user notification)
  • Safety: To protect the rights, property, or safety of 10XInbox, our users, or others

5. Data Retention and Deletion

  • Active Account: We retain your data while your account is active and you use our service
  • Inactive Account: Data is automatically deleted after 12 months of inactivity
  • Account Deletion: All personal data is permanently deleted within 30 days of account closure
  • Legal Requirements: Some data may be retained longer if required by law

Data Deletion: You can request immediate deletion of your data at any time by contacting support@10xinbox.com

6. Your Privacy Rights

Access and Control

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal data
  • Portability: Export your data in a common format

Account Management

  • Disconnect your Gmail account at any time through Google account settings
  • Revoke 10XInbox's access to your Gmail through your Google account
  • Delete your 10XInbox account and all associated data

7. International Data Transfers

Your data may be processed in countries other than your own. We ensure appropriate safeguards are in place to protect your privacy rights in accordance with applicable data protection laws.

8. Children's Privacy

10XInbox is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete the information immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through our service. Your continued use after changes constitutes acceptance of the updated policy.

10. Contact Information

For questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

support@10xinbox.com

For additional information about your rights and obligations, please review our Terms of Service.

Last updated: July 3, 2025